Indigo Books still recovering from cyber attack

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Canadian bookstore chain Indigo is still dealing with last week’s cyberattack.

This morning, the company’s website was still offline. Stores were open but some were having trouble: Shoppers at an Indigo store in Toronto’s Yorkdale Mall were told on Saturday that point-of-sales stations on the main floor were not working and they had to buy products at stations on the second floor.

Immediately following the attack, shoppers were only able to pay for items in cash. Now they will be able to use credit and debit cards. However, customers still cannot use gift cards or return purchases.

Notice on Indigo store window after February 2023 cyber attack (ITWC photo)

Buyers are urged not to log on to any site claiming to be Indigo Books.

Asked for comment on the cause of the incident on Sunday, a company spokesperson issued this statement: “We are working hard with third-party experts to gather more information about this incident as more information becomes available.” Can provide you with an update when it happens.”

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