Canada’s largest book chain has suffered a cyber incident that knocked it offline on Wednesday.
“We experienced a cyber security incident earlier today and are working with third party experts to investigate and resolve the situation,” said a notice on the IndiGo website.
“We hope to have the system back online as soon as possible. Our website will be unavailable in the meantime. We look forward to welcoming customers back to our stores for cash transactions at this time. We are temporarily processing electronic payments , or are unable to accept gift cards or returns.”
Formally known as Indigo Books & Music, the publicly traded national chain sells books and a wide range of home items such as gloves, scarves, blankets, mugs, toys and stationery. With 8,000 employees, it operates 89 superstores under the Indigo and Chapters banners, as well as over 80 smaller format stores under the names Coles, IndigoSpirit, SmithBooks and The Book Company.
market closes on wednesday The stock was trading at $2.35.
In its latest quarterly results, reported for the 13-week period ending October 2, 2022, the company said it had revenue of $236.2 million. Merchandise sales, excluding total retail and online sales and other revenue, were a record high in any second quarter for the company.
