WhatsApp banned over 23 lakh accounts in India in just a month; here’s why

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WhatsApp has released its monthly report on compliance with the Information Technology Rules Act. In the latest report, the Meta-owned instant messaging application revealed data on the number of accounts banned from its platform from October 1 to October 31, 2022. The messaging application has banned 23,24,000 accounts. Some of these accounts were banned after complaints were lodged against them. However, most of them were banned because they failed to stick to WhatsApp’s policies.

In the month of October, out of 23,24,000 WhatsApp accounts that were banned, 8,11,000 of these were actively banned before any user reported it.

whatsapp essentially categorize Banned accounts are divided into two categories,

  • Complaints received from users in India through WhatsApp’s complaint mechanism.
  • Action taken in India through prevention and detection methods for violating India’s laws or WhatsApp’s Terms of Service.
  • Complaint filed in October

A total of 701 reports were received from users and WhatsApp took action on only 34 of the complaints received from users. These complaints are forwarded to the India-specific Grievance Officer at wa@support.whatsapp.com. The officer can also be contacted through post.

Read also: ‘No evidence’: WhatsApp rubbishes claims of data leak of 500 million users

why most whatsapp accounts got banned

WhatsApp deploys tools and resources to prevent harmful behavior on the platform. The messaging application claims it is focused on
Prevention because they believe that it is far better to prevent harmful activity from happening in the first place than to detect it after the damage is done.

Abuse detection operates at three stages of the account’s lifecycle: at registration, during messaging and in response to negative feedback.

A team of analysts enhances these systems to help evaluate edge cases and improve the effectiveness of the tools over time.

Read also: WhatsApp releases new ‘Message Yourself’ feature; Here’s How You Can Use It

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