Zoho launches new unified communications platform

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Today, the global technology company joho unveiled its unified communications platform, Trident, and added new capabilities to its virtual office platform, zoho workplace,

Trident seeks to help businesses communicate and collaborate more efficiently across channels, reduce tool ambiguity and drive an organization’s digital adoption. The platform combines mail, messaging, audio/video calls, calendar, tasks, and more in one place. Additionally, Trident is Zoho’s first native desktop app for email and chat.

Zoho Workplace now also has a flexible and comprehensive business mail and cloud office suite, built on a common data model and integrated through search and AI.

“The goal of Zoho Workplace is to enable businesses to integrate their work to a point where the line between apps disappears. It is heartening to see so many new businesses joining the Zoho family, using Zoho Workplace as their customizable center of gravity,” said Chandrasekhar LSP, Managing Director, Zoho Canada.

Zoho Workplace grew by 30 percent in the 2021-2022 period, and now has more than 16 million users, the company said, driven by increased demand for streamlined, cost-efficient solutions as well as higher standards for user experience. reason. privacy.

Privacy is one of the main reasons why the company runs its services on its own infrastructure operated by ManageEngine, Zoho’s IT management division, which it recently opened. two new data centers in Canada.

After pledging not to show ads or sell data in 2005, Zoho stands apart from larger organizations that engage in “perverse” privacy abuses and “treats any fines and penalties as a cost of doing business, because They have already made billions,” said LSP.

The company claimed to double the migration from Google, Microsoft and GoDaddy workspace email to Zoho Workplace in 2022.

Other new capabilities introduced:

  1. The Zoho Voice platform is now a full phone system integrated directly within the team collaboration app Zoho Click and the web conferencing app Zoho Meeting. Employees can make direct line calls, send SMS messages and pick up inbound calls in the apps.
  2. New AI-based grammar tool, BluePencil, that brings writing suggestions and a text editor that can be used on any third-party webpage.
  3. Universal drag and drop wants to help users save time when working on multiple workplace products
  4. Mobile device management capabilities and OTP-restricted email to enhance security
  5. TrueSync added to Zoho Workdrive for unlimited storage limit. TrueSync also copies all WorkDrive files and folders to the desktop to enable users to switch between the cloud and the computer. Files can be accessed and edited locally without using hard drive space.

Zoho Workplace is available in three editions: Standard is C$3.75 per user per month, Professional is C$7.50 per user per month and Zoho Mail is C$1.25 per user per month.

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